Meet The Team...

...with 200 years of Volkswagen experience!

There's no replacement for hands on experience and product knowledge. Between our 30 strong team here at M J Warner Volkswagen we have over 200 years of it.

We have a bit of fun but also work extremely hard to provide an industry leading service. So, here we are, some of the people behind the business, pretending we're not having our pictures taken...

  • Steve Phillips is the owner and Managing Director of M J Warner Volkswagen, the family run Volkswagen Retailer. Steve was a Director of 4 Volkswagen & Audi dealers in Essex before buying M J Warner. He has 26 years with the brand. Steve enjoys time on the golf course - especially the 19th hole (that's the bar, for you non-golf loving folk).

  • Rob has 20 years experience 

  • Tom is our Service Manager, having taken the roll after 9 years of looking after our customers as our Service Advisor. Tom knows most of our customers on a first name basis and provides an industry leading level of service.  He recently got married and moved house in the same week. He likes a bit of stress!

  • Russell has 24 years of motortrade experience, joining us from Duxford Citroen. He's responsible for managing our growing on-line shop and supplying our busy workshop with essential parts to get our customer's cars back on the road as quickly as possible. Russell's a family man and spends his spare time with his wife and children. 

  • Michael Spicer - Parts Advisor

    Michael joined us in August 2015 and recently qualified as a Volkswagen Approved Parts Advisor. Michael enjoys playing football and is a Southampton supporter. His Uncle was a top scorer for them. Google Kevin Phillips if you don't already know him. He's now a coach at Derby County. Here's Michael enjoying a cookie on his birthday. 

  • Steve Jack - Master Technician

    Steve is one of only 400 Volkswagen qualified Master Technicians in the UK. After 12 years at L J Sheppards Volkswagen, Bishops Stortford (which has now closed), Steve joined the M J Warner team. Workshop controller and excellent tech, he's another key member of staff. He drives an orange Caddy van. Well, at least it's a Volkswagen!

  • Geoff Naumburger - Qualified Technician

    Geoff is a qualified Volkswagen technician, working with the brand for 15 years. Normally a Golf driver although he seems to be commuting to his home town of Bishop's Stortford in a Mazda MX5 at the moment. A nice guy to work and a fanatic for quality. 

  • Carl Brett - Valetor

    Carl, the 3rd member of the Brett family working at M J Warner. He's currently in our valet department but has aspirations of greater things within the company in the future. Yes, he is playing football on the forecourt. He was trying for the World record of Keepie-Uppies. You can see his video on the home page or on our 'How to' video tab. 

  • Paul runs our accounts department with previous experience within the motorbike industry and at Chelmsford Volkswagen.  Paul coaches and plays at the Bishop's Stortford Rugby Club and rides a rather nippy 1050cc Triumph Speed Triple. How many accountants do you know that are that cool?

  • Mandy Brett - Accounts & Sales Admin

    Super efficient, hard working and a lovely lady to work with. Her Mum makes some cracking cakes for the boys too. Thank you Mum Carole x

  • Our Accident Repair Centre (ARC) Team have their profiles on a separate website. Please select 'Bodyshop' from the main menu or visit

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